the details . . .
I am a one person operation ... everything is made by me in my little home studio here in Florida.
I make every effort to run a sustainable, green business. To that end, the precious metals I use (PMC and sterling silver) are purchased from a certified green business and are made with recycled silver. The gemstones I use are purchased from reputable suppliers, are conflict free and in compliance with UN regulations.
Most orders ship within 1 or 2 business days. Please note that any alterations or custom requests will make that turnaround time longer. Shipping within the US is a flat rate of $7 via Insured Priority Mail. Florida residents will pay 6.5% sales tax.
I do ship all over the globe, but shipping out of the US is very expensive. I do not ship without tracking and insurance. It's just too much of a risk and enormously stressful for me as a maker of one-of-a-kind work. All international orders are shipped via Priority Mail Express International, $45 for Canada and $65 for everywhere else, which includes insurance and tracking. Transit time usually takes 5 to 10 days depending on the destination. Please keep in mind additional time might be necessary for custom clearance. Additional imports, customs and sales taxes may be added in accordance with your country's specific requirements. All additional fees are to be paid by the customer at the time of delivery and you will be responsible for any customs duties or clearances for all shipments.
Regarding returns ... Credit toward future orders will be given for jewelry returned within 7 days of receipt. To receive a full refund (less shipping charges) to your credit card, please contact me within 3 days of receiving the jewelry.